HHC Security Earns High Industry Honor

June 25, 2014

The U-M Hospitals and Health Centers Security Services recently was honored with a very prestigious industry award recognizing an outstanding healthcare security program. For the second time in five years, the department is the recipient of the International Healthcare Security & Safety Foundation (IHSSF) Lindberg Bell Program of Distinction award.

A celebration of the award for the department will be held June 30 from 5 p.m. to 7 p.m. in Dining C/D by the University Hospital Cafeteria. Department managers received the award in person May 20 at the annual IHSSF dinner in San Diego, CA.

“I am very proud of my team,” said HHC Security Services Director Marilyn Hollier. “Our staff members provide a high-level of professional safety service to our community every day. We are integral partners of the healthcare team and this award helps recognize that hard work.”

Each year the Foundation presents the award to a facility that has demonstrated an outstanding healthcare security and/or safety program. The award is named in memory of a charter member of the International Association for Healthcare Security & Safety. U-M HHC Security Services received the award in 2008 and is only the second healthcare facility to receive the award twice.

To receive the award, HHC Security demonstrated the level of service provided by its security and safety programs, how these programs have changed and documentable cost savings realized by the changes. These programs include crime prevention, risk management, training and the application of contemporary technology. Some of the programs highlighted with this year’s award for U-M include partnering with many units to address and mitigate workplace violence as well as a multi-disciplinary team to respond to and address violent behaviors from patients. Additionally noted was the evolution of the Guest Services program, especially in the new Mott Children’s Hospital, that has helped provide a supportive and compassionate atmosphere for families and patients.

“I am especially proud of this year’s award because we achieved this recognition in the middle of significant change as we successfully transitioned to our new Division of Public Safety and Security,” said Hollier. “We’re continuing to work with our HHC partners to address emerging security needs and help ensure all of us have a safe place in which to work, learn and serve.”