Housing Security and Safety Services
Housing Security officers patrol residence halls and apartments 24 hours a day, 365 days a year. Housing Security is a unit of the University of Michigan Division of Public Safety and Security (DPSS). Housing Security Officers respond to all requests for assistance in residence halls and apartments and are dispatched by the University of Michigan DPSS Communications Center. There are "blue light" emergency telephones in various locations around campus, with many near residence halls. Lifting the receiver (or pushing the button, if so equipped) automatically places a call to the University of Michigan Police Dispatch Center. Help is immediately dispatched for emergency calls. Non-emergency calls for assistance are handled in the order they are received.
The primary responsibility of Housing Security is to ensure the safety of residents, staff and guests utilizing University Housing owned or controlled properties. This includes security patrols, crime prevention initiatives, fire safety, access control, emergency preparedness, security technologies, and regular interaction with our Housing colleagues and other campus partners. Officers patrol Housing properties to deter crime, identify safety hazards, potential threats, and security concerns in the community. They also have responsibility for community building with staff and residents, in order to promote a culture of safety, approachability and reporting. Officers are responsible for responding to and evaluating requests for emergency assistance and coordinating appropriate police, fire and medical responses, as needed. Officers are responsible for conducting non-criminal investigations, as well as preliminary investigations into criminal activity, in close collaboration with the U-M Police Department (for criminal matters). Housing Security Officers prepare incident reports for general assistance, student behavior, and criminal complaints, and are required to participate in the criminal justice process as well as the student conduct processes. In addition, Housing Security leadership has responsibility for student crisis management in Housing and at the institutional level, as well as the coordination of emergency preparedness efforts for the Division of Student Life.