If you think you or someone else is experiencing a medical emergency, DIAL 911 IMMEDIATELY. Never be afraid to dial 911 because you are unsure if a real emergency exists. Let the emergency service professionals help you in times of confusion or doubt.
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- Unconsciousness, fainting, making strange noises or inability to stay alert
- Chest pains, constricting bands, or crushing discomfort around the chest area—even if the pain eventually stops
- Unusual numbness, tightness, pressure or aching pain in their chest, neck, jaw, arm or upper back
- Allergic reaction of any kind
- Seizure or convulsion
- Uncontrollable jerking movements
- Burns larger than the palm of your hand
- Electrical burns or shocks
- Severe injuries and/or victims of trauma or attack
- Uncontrollable bleeding or spurting blood
- Not breathing or having difficulty breathing
- Choking (and the obstruction cannot be cleared)
- Note: This list is does not contain all possible medical emergencies.
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Dial 911 and provide the following information:
- Location of the incident or the injured parties
- Nature of the injury, cause and severity
- Victim’s age and name, if known
- Any known medical information
What to do?
- Keep the victim(s) calm and reassured that help is on the way
- Do not attempt to treat or move the victim(s) if you are not formally trained in first aid
- Be careful if you come in contact with blood or other body fluids—they may be infectious
- Stay with emergency responders until released
Important note
If possible, a designated person should meet emergency responders at some easily accessible location outside the building and escort them to the person who need medical help.
